Privacy Policy
Last updated: April 10, 2026
At Slotozen, we are committed to protecting your privacy and maintaining the highest standards of data protection in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our online casino platform.
Information We Collect
We collect personal information necessary to provide our gaming services and comply with Australian gambling regulations. This includes your name, date of birth, address, contact details, government-issued identification, banking and payment information, and gaming activity records. We also collect technical data such as your IP address, device information, and cookies to enhance platform security and optimize your experience. This information is collected through registration forms, account verification processes, payment transactions, and automated tracking during your use of our platform.
How We Use Your Information
Your personal information is processed for legitimate business purposes essential to operating a licensed online casino in Australia. We use your data to create and manage your account, verify your identity and age, process deposits and withdrawals, provide personalized gaming experiences, and ensure platform security and fraud prevention. Your information is also used to comply with anti-money laundering (AML) obligations, meet responsible gambling requirements, and fulfill regulatory reporting obligations to Australian gambling authorities. We may also use your information to communicate with you about our services and send promotional offers where you have consented.
Information Sharing
We may disclose your personal information to third parties only when required by law or necessary to operate our services. This includes sharing information with AUSTRAC for anti-money laundering compliance, state gambling regulators for license compliance, payment processors for transaction processing, and law enforcement agencies when legally required. We do not sell your personal information to external organizations and require all third-party service providers to comply with Australian Privacy Principles.
Data Security
Slotozen implements comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure. We use industry-standard encryption protocols for all financial transactions and maintain secure servers with restricted access controls. Your data is stored securely and access is limited to authorized employees and service providers who are bound by confidentiality obligations. We regularly review and update our security practices to maintain the highest standards of data protection.
Your Rights
Under Australian privacy legislation, you have specific rights regarding your personal information. You have the right to access information we hold about you, request corrections to inaccurate or outdated data, and seek deletion of information in certain circumstances. You may also request your information in a structured, commonly used format for transfer to another service provider, restrict how we process your information, and withdraw consent for marketing communications at any time. If you believe we have not handled your personal information in accordance with privacy laws, you may file a complaint with the Office of the Australian Information Commissioner.
Cookies and Tracking
Slotozen uses cookies and similar tracking technologies to collect non-personal information about your interactions with our platform. These technologies help us improve our services, personalize your gaming experience, and analyze platform performance. You can manage your cookie preferences through your browser settings, although some cookies are essential for platform functionality and security.
Contact Us
If you have any questions about this Privacy Policy or concerns regarding how we handle your personal information, please contact our Privacy Officer. You can reach us at [email protected] with any privacy-related inquiries.